Hibajee 98 Privacy Policy — Your Data, Our Responsibility

Welcome to Hibajee 98. This Privacy Policy explains what personal information is collected when you use the Hibajee 98 platform, how that information is used, and how it is kept secure. Our Privacy Policy has been designed with Bangladesh users in mind.

By using the Hibajee 98 website or app, you agree to this privacy policy. This policy covers our Terms & Conditions Effective in conjunction with. If you have any concerns or disagreements, please contact our support team.

This Privacy Policy applies to: the Hibajee 98 website, mobile application, live chat service, email communications, and any of our digital services. It does not apply to third-party websites outside our platform.

Hibajee 98 only collects information that is necessary to provide its services. In line with our Privacy Policy, no unnecessary data is requested. Details are outlined below.

Information collected at registration

• Full name (as per national ID)
• Mobile number and email address
• Date of birth (for age verification)
• Residential address
• Preferred payment method

Information collected for verification (KYC)

• Photo of national ID or passport
• Selfie or live photo (if required)
• Bank account or mobile banking details

Automatically Collected Information

Under the Hibajee 98 Privacy Policy, collected data is used solely for specified purposes. Each use case is clearly explained below.

For service operations

• Creating and managing your account.
• Processing deposits and withdrawals.
• Providing bonuses and promotions.
• To provide customer support services.
• Verifying age and identity.

For security and compliance purposes

• Adhering to Anti-Money Laundering (AML) policy.
• To detect fraud and unauthorized access attempts.
• To prevent the operation of multiple accounts.
• Implementing responsible gaming guidelines.

For Service Improvement & Personalization

• Games and offers are suggested based on your preferences.
• Improving the website and app experience.
• Resolving technical issues.

Contact Us

With your consent, we may send you new offers, promotions, and important updates by SMS or email. You can opt out of these communications at any time through your account settings.

Under Hibajee 98's Privacy Policy, your data is never sold. However, limited information may need to be shared in specific circumstances.

When Information May Be Shared

Third parties we work with on a limited basis are contractually bound to comply with Hibajee 98's Privacy Policy and may not use the data they receive for any other purpose.

The Hibajee 98 website uses cookies to enhance your browsing experience. How cookies work as part of this Privacy Policy is explained below.

Cookie Types

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preference and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Performance Cookies: To monitor loading speeds and identify technical issues.

Cookie Controls

Non-essential cookies can be disabled through your browser settings. However, doing so may limit certain platform features. All modern browsers include built-in cookie management options.

Hibajee 98 uses industry-leading security technology to protect your personal information. This section of the Privacy Policy outlines our security measures in detail.

• 256-bit SSL Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): Can be enabled for additional security.
• Firewall Protection: Advanced firewall protection is active to prevent unauthorized access.
• Regular Audits: Regular system audits conducted by third-party security experts.
• Data Masking: Sensitive information is always masked when displayed.
• Automatic Logout: Sessions are automatically ended after a period of inactivity.

In the event of a security incident, Hibajee 98 will notify affected users within 72 hours. Our Incident Response Team is on standby 24/7.

Under Hibajee 98's privacy policy, you have certain important rights over your own data. These rights are recognized under international data protection standards.

Hibajee 98 does not retain data beyond what is necessary. Our Privacy Policy defines a specific retention period for each category of information.

• Account information: for the lifetime of the account and 5 years after closure.
• Financial transaction records: up to 7 years as required by law.
• KYC documents: 5 years after verification.
• Customer support conversations: 2 years.
• Login & session logs: 1 year.
• Marketing preferences: until consent is withdrawn.

Once the retention period expires, data is securely and permanently deleted or anonymized so it can no longer be identified.

Hibajee 98 strictly provides services to users aged 18 and above. Collecting or processing data from minors is entirely against our Privacy Policy.

• Age verification is mandatory at registration.
• KYC documents may be requested in cases of suspected activity.
• Any account identified as belonging to a minor is closed immediately.
• No data related to this is stored.

Hibajee 98 may update this privacy policy from time to time. You will be notified before any significant changes take effect.

• Minor updates take effect immediately upon notice on the page.
• At least 14 days' advance notice will be given for major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The "Last Updated" date will always be shown at the top of the page.

Our dedicated Privacy Team is ready to help with any questions, concerns, or complaints regarding the Privacy Policy.

• Email: support@hibajee98.com
• Live Chat: Click the chat button on the website (available 24/7)
• Response time: Up to 48 hours